Access Information

Access Seating

There are three spaces for wheelchair users per performance, all located in the Stalls. These can be accessed via an accessible lift from Sherwood Street entrance. There is one wheelchair space in Row A, and two in Box C (with companion seats), all located on the left hand side of the auditorium, Width of the entrance into Row A is 67.5cm, and the wheelchair space in Row A is 190cm wide and 95cm deep.

We can also accommodate transfer seating in Row A, seat 28 in the Royal Circle. Customers who wish to transfer should mention this at the time of booking​. If you need help transferring, we ask that you bring a companion. Please come to the Box Office on arrival and you will be shown the level access route to these seats. The auditorium opens 30 minutes before the performance.

Aisle seats and Row P in the Stalls have the most legroom. The Stalls bar is 22 steps down from the Foyer, the royal Circle Bar is 26 steps up from the Foyer, and it is 70 steps up to the Grand Circle Bar. ​Staircases are well lit and have handrails.


The Piccadilly Theatre auditorium is equipped with a ​Sennheiser MobileConnect WiFi​ sound amplification system. MobileConnect uses WiFi to deliver superior, quality audio to a smart device such as an iPod or iPhone, either through headphones or via a necklace for hearing aid users. Devices can be borrowed on the day, or alternatively, patrons can download the Sennheiser MobileConnect app and use their own device.

‍Induction Loop Necklace

Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace, switch your hearing aid to the ‘T’ setting and the sound is amplified.


Sound is amplified through headphones. Suitable for persons without a hearing aid. Guide, hearing and other working dogs are welcome in all parts of the theatre.


An accessible toilet is located in the champagne bar in the stalls level, the same level as our three wheelchair spaces. A further accessible toilet can be found via the Sherwood Street entrance, which is on street level.