Visiting Us

Visiting the Piccadilly Theatre

Ambassador Lounge

An Ambassador Lounge experience at the Piccadilly Theatre will make your trip to see Moulin Rouge! The Musical even more special. With a range of packages available at different price points, there’s something for all theatregoers!

Theatre Packages
Ambassador Lounge photo
Access Facilities photo


The Piccadilly Theatre is committed to providing access for all. We aim to achieve this by providing great facilities for access customers and ensuring our staff are on hand to make your visit as comfortable and enjoyable as possible. You’ll also find a number of access performances throughout the year so everyone can enjoy the spectacular Moulin Rouge! The Musical.

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The Piccadilly Theatre continues to make the safety and security of its customers and staff a priority. As such, please bear in mind that we may undertake bag checks, so recommend you leave extra time to avoid queues, and refrain from bringing suitcases, rucksacks and large bags into the Theatre. Many thanks for your cooperation.

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Foyer photo

Lost property

During a performance, all lost property found is held at the podium situated within the main foyer. After this time, please use this form to report a lost item.

Please note that the venue is not responsible for any loss or damage of personal belongings.


The Piccadilly Theatre cloakroom accepts coats, suitcases, heavy bags, rucksacks and pushchairs for a small charge. A left luggage facility is available at Charing Cross station. Please note that the venue is not responsible for any loss or damage of personal belongings. The cloakroom opens an hour before the show.

Champagne Bar photo

Opening Times

The Piccadilly Theatre doors open an hour and a half before the show. During that time you can enjoy our bars, purchase merchandise and confectionery and use the cloakroom.


The Piano Bar is open to ticket holders an hour and a half prior to curtain up. The bar provides an ambient 1930’s inspired setting enabling you to relax with specialty cocktails as well as a complete selection of wines and champagnes, all accompanied by live music. Why not start your evening off in style, and treat yourself to something special! Find out more about the Piccadilly Theatre’s food and drink.

Piano Bar photo
Merchandise photo


Official show merchandise for Moulin Rouge! The Musical is available to purchase before and after the show, and during the interval from kiosks in the Main Foyer as well as bars on each level.

All purchases made at the theatre must be made using credit/debit cards only.


The Piccadilly Theatre has both male and female toilets on each level as well as accessible facilities in Stalls. Accessible Toilets are located at the access entrance on Sherwood Street and in the Champagne bar in the Stalls. Learn more about our accessibility.

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WiFi photo


Piccadilly Theatre Guest Wi-fi is available in the venue for customers to connect to and enjoy free internet access. However, phones should always be switched off for the duration of the performance.