16 Denman Street
London
W1D 7DY
Number 24, 29 or 176 to Piccadilly Circus
Nearest tube is
Piccadilly Circus
Q-Park are pleased to partner with ATG customers to offer a 15% discount on pre-booked parking for your visit. It’s easy to book in advance here – https://www.q-park.co.uk/en-gb/atg/
Access Bookings*:
Group Bookings
Calls cost 7p per minute, plus your phone company’s access charge.
Mon - Sat: 10:00 - 19:30
Sun: Closed
Telephone Booking*:
*Calls are charged at standard geographic rates and count towards any inclusive minutes in the same way as calls to 01 and 02 numbers.
ATG continues to make the safety and security of its customers and staff a priority.
As such, please bear in mind that we make undertake bag checks, so recommend you leave extra time to avoid queues, and refrain from bringing suitcases, rucksacks and large bags into the theatre. Many thanks for your cooperation.
Access Booking Line: 0800 912 6971
Piccadilly Theatre Visual Story:
A visual resource to help prepare visitors for a new experience and to help them become familiar with new surroundings and what to expect.
[Click here to download]
Piccadilly Theatre Access Guide: Click here to download it [Click here to download]
Contact Us - Please see our Access Contact Us page for details
Booking Information - Join our Access Membership Scheme to enable online booking for accessible seats, register for any available Access concessions and, for certain customers, reserve Personal Assistant tickets. Details on how to book Access tickets online are on our Booking With ATG Access Membership page.
Access Parking - Our closest car park is NCP which is located on Brewer Street which is a 5-minute walk from the Theatre
Step Free Access and Wheelchairs
The Piccadilly Theatre has 3 wheelchair positions located on Rows D, K and N of the Stalls. These are accessed via a platform lift from Sherwood Street entrance. Wheelchair users wishing to use the platform lifts are kindly asked to check that their chair does not exceed the following maximum weight and dimensions: weight 400kg. If your wheelchair exceeds the dimensions and/or weight above, please Contact Us to discuss alternative options.
Should you wish to arrive in a wheelchair and transfer into a theatre seat this is accessible via Sherwood Street. We can store your wheelchair in a nearby location to be brought to you when required.
Limited stairs or stair free access is in Rows A, B, C and D of the Royal Circle (high numbers). Row A is step free access and Rows B, Cand D with have a few steps to get to get to the seats.
Accessible Toilets - Our accessible toilet can be found in the champagne bar or by the backstage lounge entrance. The closest toilet for wheelchair users will be located in the champagne bar.
Access Performances - All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.
Visual Impairment Services - Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page. We recommend seats in Row C of the Stalls for customers who require a closer view of the stage. For Audio Described shows please sit in front Stalls and Royal Circle area. Touch Tours may also be available to accompany Audio Described performances; this will be advertised on the web or brochure page for each show
Hearing Impairment Services - Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Impairment Services page. Our venue has an Infra-Red / Mobile Connect system. To use this system, we recommend sitting towards the front of the Stalls and Royal Circle. For Captioned performances, the caption box is visible in the Royal Circle, please contact the Piccadilly Box Office team for specific seating set aside for optimal viewing of the caption boxes.
Useful Links - For any resources such as Symbol Resources or links to our Euan's Guide page, please see our Additional Resources. Please email Georgiemcdonald@theambassadors.com for a copy of our Visual Story which is designed to show what will happen when you visit us, to assist customers who are autistic or who would otherwise benefit from preparing for the visit.
Further Information and Questions - Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.
The Piano Bar is offered exclusively to ticket holders an hour and a half prior to curtain up. The lounge provides an ambient 1930’s inspired setting enabling you to relax with specialty cocktails as well as a complete selection of wines and champagnes, all accompanied by live music. Why not start your evening off in style, and treat yourself to something special!
Visit the Tanqueray Gin Bar at the Piccadilly Theatre! Celebrate the unmistakable taste of Tanqueray and explore their range of award-winning gins. There’s no better way to start your evening before the show. For the seventh year in a row, Tanqueray has been voted the No.1 bartenders’ favourite gin. (Drinks International, 2019)
The Ambassador Lounge offers you the ultimate in service to make your visit to the theatre even more memorable. At the Piccadilly Theatre we have numerous spaces for you to relax and enjoy your visit; from the Royal Retiring Room to the Tunnel of Love and the Backstage Lounge, each area has its own story to tell. We have three packages to choose from, ranging from a glass of Prosecco to a bottle of Veuve Cliquot Champagne. All packages include table reservation for the evening, dedicated host service, complimentary cloakroom and private washroom.
Set within the Piccadilly Theatre, the Ambassador Lounge Exclusive is the newly transformed backstage suite available for private hire. Be it an anniversary, birthday, business event, or a group party, we will make it a visit to remember. Our service is tailored to your requirements and our dedicated team will be on hand to ensure everything runs smoothly. Planning your event could not be easier, and we will guide you through every step of the process; from choosing your drinks menu, to organising any special details. We would love to discuss your event to see how we can make your visit to the theatre extra special, so please get in touch with our team.
FIND OUT MOREThe Ambassador Theatre Group Limited
Registered Address: 2nd Floor,
Alexander House,
Church Path,
Woking, GU21 6EJ