Access Booking Line: 0800 912 6971

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Playhouse Theatre Visual Story: A visual resource to help prepare visitors for a new experience and to help them become familiar with new surroundings and what to expect.

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Click Here to download it

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Piccadilly Theatre Access Guide: ​Click here to download it

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Venue Access Information

There are three spaces for wheelchair users per performance, all located in the Royal Circle.Street level access is via Sherwood Street. There is one wheelchair space in Row A, and two in Box C (with companion seats), all located on the left hand side of the auditorium,Width of the entrance into Row A is 67.5cm, and the wheelchair space in Row A is 190cm wide and 95cm deep.

We can also accommodate transfer seating in Row A, seat 28 in the Royal Circle.Customers who wish to transfer should mention this at the time of booking​. If you need help transferring, we ask that you bring a companion. Please come to the Box Office on arrival and you will be shown the level access route to these seats. The auditorium opens 30minutes before the performance.

Aisle seats and Row P in the Stalls have the most legroom. The Stalls bar is 22 steps down from the Foyer, the royal Circle Bar is 26 steps up from the Foyer, and it is 70 steps up to theGrand Circle Bar. ​Staircases are well lit and have handrails.

Please contact the access champion to request a copy of our access guide by emailing: [email protected]

Accessibility

The Piccadilly Theatre auditorium is equipped with a ​Sennheiser MobileConnect WiFi​ sound amplification system. MobileConnect uses WiFi to deliver superior, quality audio to a smartdevice such as an iPod or iPhone, either through headphones or via a necklace for hearing aid users. Devices can be borrowed on the day, or alternatively, patrons can download the Sennheiser MobileConnect app and use their own device.

Induction Loop Necklace

Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace, switch your hearing aid to the ‘T’ setting and the sound is amplified.

Headset

Sound is amplified through headphones. Suitable for persons without a hearing aid.Guide, hearing and other working dogs are welcome in all parts of the theatre.

There is an accessible toilet next to Box C. Ladies and Gents toilets for Stalls seats are down 8 steps from the entrance to the auditorium. In the royal Circle, the Ladies toilets are up 8 steps from the bar, and the Gents toilets are down 15 steps from the bar level and then up a further 7. It is 70 steps up to the Grand Circle Bar, with the Ladies toilets on the way up to the bar, and the Gents toilet at the top.

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