16 Denman Street
London
W1D 7DY
Number 24, 29 or 176 to Piccadilly Circus
Nearest tube is
Piccadilly Circus
Access Bookings:
Calls cost 7p per minute, plus your phone company’s access charge.
Group Bookings
Calls cost 7p per minute, plus your phone company’s access charge.
Open Monday to Saturday 10:00 - 19:30
Telephone Booking:
Calls are charged at standard geographic rates and count towards any inclusive minutes in the same way as calls to 01 and 02 numbers.
ATG continues to make the safety and security of its customers and staff a priority.
As such, please bear in mind that we make undertake bag checks, so recommend you leave extra time to avoid queues, and refrain from bringing suitcases, rucksacks and large bags into the theatre. Many thanks for your cooperation.
Access Booking Line: 0800 912 6971
Piccadilly Theatre Visual Story:
A visual resource to help prepare visitors for a new experience and to help them become familiar with new surroundings and what to expect.
[Click here to download]
Piccadilly Theatre Access Guide: Click here to download it [Click here to download]
There are three spaces for wheelchair users per performance, all located in the Royal Circle. Street level access is via Sherwood Street. There is one wheelchair space in Row A, and two in Box C (with companion seats), all located on the left hand side of the auditorium, Width of the entrance into Row A is 67.5cm, and the wheelchair space in Row A is 190cm wide and 95cm deep.
We can also accommodate transfer seating in Row A, seat 28 in the Royal Circle. Customers who wish to transfer should mention this at the time of booking. If you need help transferring, we ask that you bring a companion. Please come to the Box Office on arrival and you will be shown the level access route to these seats. The auditorium opens 30 minutes before the performance.
Aisle seats and Row P in the Stalls have the most legroom. The Stalls bar is 22 steps down from the Foyer, the royal Circle Bar is 26 steps up from the Foyer, and it is 70 steps up to the Grand Circle Bar. Staircases are well lit and have handrails.
Please contact the access champion to request a copy of our access guide by emailing. Click Here to Email.
The Piccadilly Theatre auditorium is equipped with a Sennheiser MobileConnect WiFi sound amplification system. MobileConnect uses WiFi to deliver superior, quality audio to a smart device such as an iPod or iPhone, either through headphones or via a necklace for hearing aid users. Devices can be borrowed on the day, or alternatively, patrons can download the Sennheiser MobileConnect app and use their own device.
Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace, switch your hearing aid to the ‘T’ setting and the sound is amplified.
Sound is amplified through headphones. Suitable for persons without a hearing aid. Guide, hearing and other working dogs are welcome in all parts of the theatre.
There is an accessible toilet next to Box C. Ladies and Gents toilets for Stalls seats are down 8 steps from the entrance to the auditorium. In the royal Circle, the Ladies toilets are up 8 steps from the bar, and the Gents toilets are down 15 steps from the bar level and then up a further 7. It is 70 steps up to the Grand Circle Bar, with the Ladies toilets on the way up to the bar, and the Gents toilet at the top.
The Piano Bar is offered exclusively to ticket holders an hour and a half prior to curtain up. The lounge provides an ambient 1930’s inspired setting enabling you to relax with specialty cocktails as well as a complete selection of wines and champagnes, all accompanied by live music. Why not start your evening off in style, and treat yourself to something special!
Visit the Tanqueray Gin Bar at the Piccadilly Theatre! Celebrate the unmistakable taste of Tanqueray and explore their range of award-winning gins. There’s no better way to start your evening before the show. For the seventh year in a row, Tanqueray has been voted the No.1 bartenders’ favourite gin. (Drinks International, 2019)
The Ambassador Lounge offers you the ultimate in service to make your visit to the theatre even more memorable. At the Piccadilly Theatre we have numerous spaces for you to relax and enjoy your visit; from the Royal Retiring Room to the Tunnel of Love and the Backstage Lounge, each area has its own story to tell. We have three packages to choose from, ranging from a glass of Prosecco to a bottle of Veuve Cliquot Champagne. All packages include table reservation for the evening, dedicated host service, complimentary cloakroom and private washroom.
Set within the Piccadilly Theatre, the Ambassador Lounge Exclusive is the newly transformed backstage suite available for private hire. Be it an anniversary, birthday, business event, or a group party, we will make it a visit to remember. Our service is tailored to your requirements and our dedicated team will be on hand to ensure everything runs smoothly. Planning your event could not be easier, and we will guide you through every step of the process; from choosing your drinks menu, to organising any special details. We would love to discuss your event to see how we can make your visit to the theatre extra special, so please get in touch with our team.
FIND OUT MOREThe Ambassador Theatre Group Limited
Registered Address: 2nd Floor,
Alexander House,
Church Path,
Woking, GU21 6EJ